Snow removal operations require close collaboration between our teams and our residents. Here are some small things you can do to make our operations more efficient.
- Follow weather forecasts for the area and be prepared when a major snowstorm is forecast.
- Remove vehicles parked on the street before and during snow removal operations, even if you are dealing with a contractor for the driveway to your property. If you can put your vehicle in your garage, do so.
- Remind your contractor that the City is now contacting private snow removal contractors by email to notify them of the start of our snow removal operations. This way, you will avoid having to re-clear your entrance.
- Do not put snow on the street and advise your snow removal contractor not to do so either.
- Do not cover fire hydrants, whether or not they are on your property. A fire can occur in both winter and summer, and emergency services need quick access to it.
- Place your garbage, recycling and organic waste bins at least 30 cm (12 in.) from the sidewalk, curb or street. If a major snowstorm is forecast, avoid taking out your bins. Instead, wait until the next collection.
- If you have the opportunity to clear your storm drain, do so, as there are over 4,000 storm drains in the City. We will greatly appreciate your gesture!
- Help each other! Give a hand to seniors and those with disabilities by helping them clear the snow from their driveways or alleys.
- Keep children safe. Do not allow them to play in the snow on the side of the road or in an area where the snowplow is likely to pass.