General guidelines
- The City provides a special refuse pickup service for minor renovations done by residents, but nor for work done by contractors.
- The service is offered free of charge up to a maximum of 4.5m3 (6 yd3) or two collections per year.
- Any additional service will be charged to the resident at a rate set by the City, $234.90 per 4.5 m3 (6 yd3) (2026 rates).
Period and Timeframe
- The special refuse pickup service is offered from May 1 to October 31.
- The refuse will be collected within ten to fifteen business days following the request.
- You can register your request for pickup 24 hours a day, 7 days a week.
Accepted materials with mandatory sorting
To facilitate pickup and recycling, materials must be sorted by type of refuse and placed neatly in bulk (not in plastic bags or cardboard boxes) on the resident’s property, near but not on the street or the sidewalk. Special refuse should not be placed near a tree, wall, lamppost, fire hydrant, basketball net, or other place that could interfere with the collection.
The City will pick up the following with a clamp bucket :
- Cedar hedge
- Ceramic
- Concrete
- Fence (max 8 ft. panels)
- Glass and window
- Granite countertop
- Gypsum panel
- Masonry as white, grey and red brick (the different materials must be sorted, separated)
- Piece of metal or aluminium (6 ft maximum in length )
- Piece of wood (6 ft maximum in length, nails and screws removed and not bent )
- Railroad ties
- Rock
- Soil and sand
- Stumps and tree trunk larger than 10 cm (4 in.) in diameter
- Unistone
- Vinyl
Excluded material
- Asphalt (to bring to a ecocentre)
- Roofing tile (to bring to a ecocentre)
- Tire (to bring to a ecocentre or a garage)
- Swimming pool liner (regular garbage collection)
The City will not pick up materials left over from work executed by a contractor.
COVID-19
Usually, the refuse collection takes place, at your request, within five business days, depending on the traffic period. Please note that due to the pandemic situation of covid-19, this timeframe may be longer due to reduced staff at work. Please be assured that your request will be kept on file and will be processed on a first-come, first-served basis.
Before accessing the special refuse request form below, please review the following information:
Materials well-sorted, well-placed
Materials well-sorted, well-placed
Collection refused (materials jumbled, misplaced)
Collection refused (nails to remove)
Materials will not be collected if they are piled together
Information
All requests for special refuse pick-up must be made online or by telephone at 514-684-1010
The special refuse pickup season is over for 2025
The service will open on May 1, 2026