Following the episode of freezing rain, our teams are continuously working on the streets to collect the branches. It is therefore not necessary to contact public works for the collection of your branches.
This notice remains in effect until further notice
Small branches up to 25 mm (1 in.)
- Small tree branches are picked up during the organic waste collection.
- Branches must not exceed 25 mm (1 in.) in diameter and be tied in bunches with string or rope (no plastic or metal ties).
- No bunch may exceed 1.2 m (4 ft.) in length and 50 cm (18 in.) in diameter.
- Bunched tree branches may be left beside the brown bin for pickup with other organic waste as of 7 p.m. on the evening before collection day.
Large diameter branches up to 10 cm (4 in.)
- Large quantities of tree branches and large diameter of branches up to 10 cm (4 in.) max. are picked up by a special branch pickup (online request form at the bottom of this page).
- Tree trunks larger than 10 cm (4 in.) in diameter must be picked up as special refuse (click here).
Special branch pickup and conditions
- The City provides a tree branch pickup service for minor pruning done by residents but not for work done by contractors.
- The service is offered up to a maximum of one hour of work or two collections annually by Public Works Department employees.
- Any additional service will be charged to the resident at an hourly rate set by the City, 155$ per additional hour of work.
Period and timeframe
- Large-diameter branch pickup service is offered from May 1 to October 31.
- Branches are usually picked up between ten to fifteen working days, following the request from a resident to City offices.
- You can register your request for pickup 24 hours a day, 7 days a week.
COVID-19
Usually, branch collection takes place, at your request, within five business days, depending on the traffic period. Please note that due to the pandemic situation of covid-19, this timeframe may be longer due to reduced staff at work. Please be assured that your request will be kept on file and will be processed on a first-come, first-served basis.
Please take note of the following information:
Before making an online request for branch pickup hereafter, you must be cognizant of the following:
Pickup refused (jumbled branches and sections of cuttings not facing the street)
Well placed branches along the street.
- Thick or long branches must be piled with the cut section facing the street, near but not on the street or sidewalk.
- Bushes must be free of roots and soil.
- Diameter of branches: 4 inch max.
- To make sure our employees can work safely in this time of COVID-19, please keep 2 metres of distance with them when they are on your property.
The branch pickup season is underway
The online service will remain open until October 31, 2023.
The branch pickup season is over for the year 2023
The online service will open on May 1, 2024
Information
All requests for branch pick-up must be made online (Request form, above) or by telephone by calling 514-684-1010
