Branch pickup


Following the episode of freezing rain, our teams are continuously working on the streets to collect the branches. It is therefore not necessary to contact public works for the collection of your branches.

This notice remains in effect until further notice

Small branches up to 25 mm (1 in.)

  • Small tree branches are picked up during the organic waste collection.
  • Branches must not exceed 25 mm (1 in.) in diameter and be tied in bunches with string or rope (no plastic or metal ties).
  • No bunch may exceed 1.2 m (4 ft.) in length and 50 cm (18 in.) in diameter.
  • Bunched tree branches may be left beside the brown bin for pickup with other organic waste as of 7 p.m. on the evening before collection day.

Large diameter branches up to 10 cm (4 in.)

  • Large quantities of tree branches and large diameter of branches up to 10 cm (4 in.) max. are picked up by a special branch pickup (online request form at the bottom of this page).
  • Tree trunks larger than 10 cm (4 in.) in diameter must be picked up as special refuse (click here).

Special branch pickup and conditions

Period and timeframe


Usually, branch collection takes place, at your request, within five business days, depending on the traffic period. Please note that due to the pandemic situation of covid-19, this timeframe may be longer due to reduced staff at work. Please be assured that your request will be kept on file and will be processed on a first-come, first-served basis.

Please take note of the following information:

Before making an online request for branch pickup hereafter, you must be cognizant of the following:

Pickup refused (jumbled branches and sections of cuttings not facing the street)

Well placed branches along the street.

The branch pickup season is underway

The online service will remain open until October 31, 2024.

The branch pickup season is over for the year 2024

The online service will open on May 1, 2025


All requests for branch pick-up must be made online (Request form, above) or by telephone by calling 514-684-1010

Collection delays, operations underway. Thank you for your patience!