General guidelines
- The City provides a special refuse pickup service for minor renovations done by residents, but nor for work done by contractors.
- The service is offered free of charge up to a maximum of 4.5m3 (6 yd3) or two collections per year.
- Any additional service will be charged to the resident at a rate set by the City, $206 per 4.5 m3 (6 yd3).
Period and Timeframe
- You can register your request for pickup 24 hours a day, 7 days a week, between May 1 and October 31.
- When possible, the refuse will be collected within five business days following the request.
- You can register your request for pickup 24 hours a day, 7 days a week, between May 1 and October 31.
- When possible, the refuse will be collected within ten to fifteen business days following the request.
Accepted materials with mandatory sorting
To facilitate pickup and recycling, materials must be sorted by type of refuse and placed neatly in bulk (not in plastic bags or cardboard boxes) on the resident’s property, near but not on the street or the sidewalk. Special refuse should not be placed near a tree, wall, lamppost, fire hydrant, basketball net, or other place that could interfere with the collection.
The City will pick up the following with a clamp bucket :
- Concrete and masonry (the different materials must be sorted, separated)
- Piece of wood or metal (6 ft maximum in length, nails and screws removed and not bent )
- Gypsum panel
- Tree trunk and stump
- Soil and sand
- Rock
- Glass and window
- Fence ( max 8 ft. panel)
- Railroad tie
Excluded material
- Asphalt
- Roofing tile
- Tire
- Swimming pool liner
The City will not pick up materials left over from work executed by a contractor.
COVID-19
Usually, the refuse collection takes place, at your request, within five business days, depending on the traffic period. Please note that due to the pandemic situation of covid-19, this timeframe may be longer due to reduced staff at work. Please be assured that your request will be kept on file and will be processed on a first-come, first-served basis.
Please take note of the following information:
Please remember the following before making an online request below:
Materials well-sorted, well-placed
Materials well-sorted, well-placed
Collection refused (materials jumbled, misplaced)
Collection refused (nails to remove)
- Materials will not be collected if they are piled together.
The special refuse pickup season is over for 2024
The online service will open on May 1, 2025
The special refuse pickup season is underway
The online service will remain open until October 31, 2024.
Information
All requests for special refuse pick-up must be made online (Request form, above) or by telephone by calling 514-684-1010