Foreman or Forewoman

Reporting to the Division Head of the building section, the forewoman or foreman is the go-to person for managing activities and supervising staff on the weekend. In a personalized approach to ensure the quality of excellent customer service (both internal and external), his or her main responsibilities are:

• Plan, organize, direct, control and coordinate the work of the weekend
• Ensure the preparation of the ice rinks, locker rooms, bleachers, and public areas, aswell as the cleanliness of the library premises and swimming pool facilities
• Coordinate schedules, assign tasks, and adjust priorities according to the activity schedule (hockey leagues, public skating, events, cultural and aquatic activities)
• Monitor compliance with occupational health and safety standards and intervene in case of risky situations or incidents
• Receive and handle complaints and requests form the public, users, and staff, follow up, and recommend preventive measures
• Check the proper functioning of equipment (ice resurfacers, refrigeration systems, janitorial equipment, etc. ) and report any breakdowns or abnormalities
• Maintain communication with the division head or building section manager regarding events and incidents
• Write a report at the end of each work shift to specify information regarding events, incidents, overtime, etc.)